Billing Terms & Conditions
These Billing Terms and Conditions govern the use of the Silver Rock and outline the terms and conditions regarding Billing, Payments, Refunds, Shipping, and other related matters. By accessing or using Our Website, you agree to abide by these Terms. If you do not agree with any of the provisions stated below, please refrain from using the Website.
Accepted Payment Methods: Silver Rock accepts the following payment methods for all transactions conducted on the Website:
i. American Express
ii. Apple Pay
iii. Diners Club
All prices are displayed in USD. Payment processing will occur upon placement of an order.
Shipping and Customs Duties:
Shipping: Silver Rock provides worldwide shipping, and shipping is free of charge for all orders placed through the Website.
Customs Duties and Taxes: For orders shipped to the United States, United Kingdom, Australia, Canada, and European Union, Silver Rock covers the customs duties and taxes for products up to the value of 150 USD. Any customs duties or taxes incurred for orders exceeding this value are the responsibility of the customer. Please note that customs policies may vary in different countries, and it is the customer's responsibility to comply with any applicable regulations or requirements.
Refunds and Returns: Silver Rock accepts returns and provides refunds within 30 days from the date of purchase. To initiate a return or request a refund, please contact us using the contact information provided below. Returned products must be unused, in their original packaging, and in a resalable condition. Refunds will be issued in the original form of payment used for the purchase, excluding any shipping charges incurred.
Contact Information: For any questions, concerns, or inquiries related to billing, payments, refunds, shipping, customs duties, or general assistance, please contact us using the following details:
- Changes to the Terms and Conditions: Silver Rock reserves the right to modify or update these Terms at any time. Any changes made will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for any updates. By continuing to use the Website after any modifications have been made, you accept and agree to be bound by the revised Terms.
Last updated: July 1, 2023.