Shipping policy

At our company, we strive to provide efficient and reliable shipping services to our customers worldwide. Please take a moment to familiarize yourself with our shipping policy to understand the terms and conditions associated with your order. Shipping Destinations We offer shipping to various countries across the globe. Currently, we provide shipping services to the following countries:

United States (US)

Canada Australia

United Kingdom (UK)

European Union (EU)

For countries not listed above, please note that we are unable to cover any customs duties, taxes, or fees associated with your order. Any additional costs related to customs clearance and taxes will be the responsibility of the recipient. We recommend contacting your local customs office for more information on any applicable fees before placing your order.

Delivery Timeframe The estimated delivery timeframe for orders to the aforementioned countries (US, Canada, Australia, UK, EU) is between 4 to 9 business days. Please note that this timeframe is an estimate and may vary depending on factors such as customs clearance, local postal services, and unforeseen circumstances. For orders shipped to other countries not listed above, the estimated delivery timeframe is between 15 to 30 business days. Kindly note that this timeframe is also an estimate and may be subject to the same factors mentioned above.

Order Processing The processing time for your order refers to the time it takes for us to prepare and package your items before they are shipped. The average processing time is between 1 to 3 business days. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding in such instances.

Shipment Tracking Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the respective courier's website. Please allow a few business days for the tracking information to be updated after receiving the shipping confirmation.

Customs, Duties, and Taxes For orders shipped to the United States (US), Canada, Australia, United Kingdom (UK), and European Union (EU), we cover the customs duties and taxes up to a value of $150. This means that customers in these countries will not have to pay any additional costs related to customs clearance and taxes for orders with a total value of up to $150.

Please note that if the total value of your order exceeds $150, additional customs duties, taxes, and fees may apply, and it will be the responsibility of the recipient to cover these costs. We recommend contacting your local customs office for more information on any applicable fees before placing your order.

For orders shipped to other countries not listed above, any customs duties, taxes, and fees imposed by the destination country will be the responsibility of the recipient. We are unable to cover these costs or provide estimates for the amount that may be charged. Please contact your local customs office for more information on the customs regulations and fees applicable in your country.

It's important to note that customs policies and procedures vary from country to country, and customs authorities may conduct random inspections, which can result in delays in delivery.